Hiring terms
- Our main language are Spanish and English. Please contact us in these languages.
- Contact me in our social media or using the contact forms.
- You accept to hire me for our styles and not to copy that of another artist or source. We may be inspired in others styles, but complete copy of styles is never 100% assured.
- You must pay a security deposit of $100 up front, or a security deposit of the full price of the commission if the price is below $100. The security deposit will be paid before any commission work begins and after the commission is accepted.
- We reserve the right to refuse your commission for subjects such as, but not limited to, polemic stuff, political things we hardly disagree or any other matter. We're pretty open but be assured we may not want to be associated with some themes.
- You may not use any artwork for commercial use (ex. t-shirts, mugs, stickers, etc.), unless we have an agreement. You can use your commissioned art for Twitch and related social media, but make sure to discuss any commercial use. You can use it to make stuff only for you if you don't make it available for anyone else or it's limited to methods of participation that don't involve paying. Example: You can give it as a prize at a free giveaway that doesn't encourage more entries by subscribing to your Twitch. You can't send merch to your subscribers or patrons just for being there or any other pay windows.
- Please do not copy, trace, redistribute or use our, or any other artists', work without permission.
- You will not incur charges if we cancel your commission on my own accord and return the deposit.
- You understand that we are independent artists. We do not work for Twitch.tv and will not be obligated to provide tech support. We are here to create your graphics, not to upload them for you.
- Any inappropriate, intimating or controlling behavior will not be tolerated. Any action of this will end with your commission immediately cancelled, the order will be cancelled and the return of half of the payment done.
- We are not liable for any commercial copyright infringements made by the receiving party of our artworks.
- We are not liable for Twitch not approving your emotes, it is your responsibility to make sure they follow Twitch ToS. We won't make refunds if the emotes you accepted aren't accepted by Twitch.
- We hold the rights to my commissions. (e.g. to post online, use for publicity, prints, graphics, and merchandise etc.).
Revisions
- If you want revisions on commissions, there might be a fee of $5-$15 depending on time and complexity of said revisions, after the one free revision that every commission has.
- Revisions that require us to redraw the emote will result in the additional cost of a separate emote.
- Color revisions and/or adding on things (ex. changing hair colors or adding a hat) to already finished emotes will be $5 USD per emote.
Payment information
- You will pay directly the artist that will work on your graphics, so don't send payment to the email we use to contact you, as we will send you the paypal info of the artist you need to pay.
- Payment is expected upfront completing the minimum deposit before we start.
- All payment is done via mainly by PayPal. We accept card and cryptocurrencies at our shop, but refund is complicated, and we don't offer bulk discounts in these methods.
- All prices are in USD.
- We will always require the complete payment before we release the resized files to you.
- Returning customers with 2 past orders without significant problems get a special loyalty discount
- Bulk discounts are made if large quantities.